Property Management

Creating Value for Commercial and Multi-Family Residential Properties

At NAI Koella | RM Moore, we take pride in creating and enhancing value for both commercial and multi-family residential properties. Our Property Management experts are dedicated to safeguarding the long-term vitality of our clients’ real estate investments, with a relentless focus on maximizing property values and optimizing cash flow.

As trusted representatives of landlords, we begin by addressing the fundamental aspects of property management while also fostering innovative and actionable solutions for your property assets. We excel at maintaining high occupancy rates and tenant satisfaction levels while simultaneously reducing operational expenses. Leveraging our in-house maintenance services and NAI vendor discounts, we save you valuable time and resources.

Our team comprises specially trained professionals with extensive experience managing assets ranging from 1 to 50 million dollars in value, and we cater to the unique needs and ownership objectives of both private and institutional clients. NAI Koella | RM Moore is your go-to partner for managing office, retail, industrial, multi-family, and residential properties. Contact one of our Property Managers today, and let us meet and exceed your property management requirements.

Residential Properties

Multifamily

Our residential property management services cater to the unique needs of property owners in the residential real estate market. Our comprehensive management solutions include tenant relations, rent collection, and proactive property maintenance. By entrusting us with your residential assets, property owners can benefit from our expertise in navigating the dynamic residential market, ensuring optimal returns on their investments. Our commitment to excellence in residential property management is geared towards enhancing property value and fostering positive tenant experiences, contributing to the overall success of your real estate portfolio.

Commercial Properties

Office, Retail, & Industrial

Our commercial property management services are tailored to meet the diverse demands of commercial real estate owners. We specialize in overseeing the complexities of commercial properties, handling lease agreements, property maintenance, and tenant relationships. From optimizing operational efficiency to ensuring regulatory compliance, our dedicated team is committed to maximizing the value of your commercial assets. By relying on our experts to oversee the management of your commercial properties, you gain a strategic partner focused on enhancing property performance, fostering tenant satisfaction, and ultimately driving the success of your commercial real estate investments.

Full-service Property Management

As a landlord’s representative, we help maintain tenant satisfaction, which leads to high long-term occupancy levels. Then, we look to lower operational costs through on-staff maintenance services and NAI vendor discounts, saving clients both time and money. Here’s how we can help you…

Onboarding Process Operational Management Financial Oversight
  • Market Analysis
  • Property Analysis
  • Building & Systems Operations Analysis
  • Operational Budget Overview
  • Building Maintenance Review/Vendor Analysis
  • Annual Budget Preparation
  • Property Leasing Services
  • Collection & Deposit of Rents
  • Diligent Pursuit of Delinquencies
  • Routine Property Inspections
  • Building & Grounds Maintenance Program
  • Recommended Vetted List of Preferred Vendors
  • Regularly Bid and Evaluate Contracts to Ensure Competitive Pricing
  • Evaluate and Maintain Building System Warranties
  • Capital Improvements
  • Tenant Relations & Problem Resolution
  • Tenant Engagement & Retention Activities
  • Emergency Preparedness Program
  • 24-Hour Emergency Response System
  • Security & Safety
  • Monthly Financial Statements
  • Quarterly Financial Statements
  • Budget to Actual Comparison
  • Banking Reconciliation
  • Accounts Receivable & Payables
  • Lease Escalations
  • Property Estate Tax Estimates
  • Property Tax Audits & Appeals
  • CAM & Property Insurance Reconciliations
  • Property Insurance Reconciliations

Onboarding Process

  • Market Analysis
  • Property Analysis
  • Building & Systems Operations Analysis
  • Operational Budget Overview
  • Building Maintenance Review/Vendor Analysis
  • Annual Budget Preparation
Operational Management
  • Property Leasing Services
  • Collection & Deposit of Rents
  • Diligent Pursuit of Delinquencies
  • Routine Property Inspections
  • Building & Grounds Maintenance Program
  • Recommended Vetted List of Preferred Vendors
  • Regularly Bid and Evaluate Contracts to Ensure Competitive Pricing
  • Evaluate and Maintain Building System Warranties
  • Capital Improvements
  • Tenant Relations & Problem Resolution
  • Tenant Engagement & Retention Activities
  • Emergency Preparedness Program
  • 24-Hour Emergency Response System
  • Security & Safety
Financial Oversight
  • Monthly Financial Statements
  • Quarterly Financial Statements
  • Budget to Actual Comparison
  • Banking Reconciliation
  • Accounts Receivable & Payables
  • Lease Escalations
  • Property Estate Tax Estimates
  • Property Tax Audits & Appeals
  • CAM & Property Insurance Reconciliations
  • Property Insurance Reconciliations

What NAI Koella | RM Moore Brings to the Table

We are confident that our extensive coverage and comprehensive experience position us as the perfect partner to help you achieve your real estate goals. Several key factors make partnering with NAI an excellent choice for delivering top-notch, tailored commercial real estate services. The following factors underscore NAI’s strong qualifications for handling your properties:

1

Expertise &
Experience

Our deep knowledge of the market and industry ensures that you work with the best providers in East TN.

2

Adaptability &
Innovation

As a locally owned and operated company in East TN, we take pride in going beyond traditional management models to deliver results, no matter what it takes.

3

Efficient
Processes

Our integrated programs and tools streamline transactions, enhancing efficiency and reducing errors.

4

Dedication &
Accountability

Our unwavering commitment to the business is evident in everything we do. We prioritize our clients and approach problem-solving thoughtfully and purposefully.

NAI Koella | RM Moore will align our goals with yours, 

as the success of your business relies on our ability to deliver results. We believe that success stems from shared vision, from the overarching strategy down to the finest details. We will harness the collective resources of NAI to establish a seamless and productive partnership.

Talk to a NAI Koella | RM Moore Property Manager Today